運送政策

Shipping Policy

Need help with shipping? We’re here to support your order every step of the way.

At Kiditos, we work hard to process and deliver orders as quickly and smoothly as possible. Please review the shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully placed. Orders are not processed or shipped on weekends or holidays.

Shipping Availability

We currently ship to eligible U.S. addresses. Shipping availability may vary depending on the item, destination, and carrier service.

Free Shipping

We offer free shipping on orders over $29, excluding remote U.S. areas.

Delivery Time

Delivery times may vary depending on your location, product availability, and carrier conditions. Estimated delivery times shown at checkout are for reference only and are not guaranteed.

Separate Shipments

Some orders may be shipped in separate packages depending on warehouse location, product type, or inventory availability.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available. Tracking updates may take a short time to appear after the shipment is scanned by the carrier.

Shipping Delays

Occasionally, delivery may be delayed due to weather, carrier issues, holidays, high order volume, or other circumstances outside our control. We appreciate your patience if this happens.

Incorrect Shipping Information

Please make sure your shipping address is complete and correct before placing your order. We are not responsible for delays or delivery issues caused by incomplete or incorrect address information provided at checkout.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us with your order number and any relevant photos if applicable. Our team will review the issue and help provide the next steps as soon as possible.

Contact Us

If you need help with a shipment, delivery issue, or order question, please contact us:

Email: support@kiditos.com
Phone: 1-657-688-2566